Draft — pending owner and legal review. Effective date: [to be confirmed].
Who we are
This website and client portal are operated by 808 360 LLC ("808 360"). Contact: hello@808-360.com.
Information we collect
Inquiry details you submit (name, business, email, optional phone, website, industry, tools, challenge, timing, budget range, referral source, and contact preferences); portal account details (name, email, timezone, role); project records, requests, and files you upload; invoice and payment records mirrored from our payment processor; and basic technical logs needed for security.
How we use it
To respond to inquiries, deliver and document projects, issue invoices, provide support, and keep the service secure. AI-assisted drafting tools are used only by 808 360 for explicitly selected tasks, and drafts are reviewed by a person. We do not sell personal information.
Email and text messages
Optional project updates, reminders, and service notifications are sent only with your consent, per channel and category, and you can change preferences in the portal at any time. Text messages, if enabled, can be stopped by replying STOP; reply HELP for help. Message frequency varies; message and data rates may apply. Consent is not a condition of purchase. Essential account and security messages may be sent as needed.
Service providers
We use providers for hosting, email delivery, payment processing (Stripe), file storage, sign-in, and AI drafting. Payment card details are handled by Stripe and are not stored by 808 360.
Retention and your choices
808 360 LLC keeps inquiry information for 1 year. Active client information is kept until the client asks for it to be removed. You may request access, correction, or deletion by contacting us at hello@808-360.com.