About 808 360
808 360 connects small businesses with technology that makes everyday work easier. Based in Hawaiʻi, we bring consulting and hands-on implementation together, so the plan and the finished system stay connected.
Founder Story
Roa Pollock
Founder, 808 360
Hi! I'm Roa Pollock. I help businesses improve the way they work through better processes, systems upgrades, and practical technology implementation.
The idea for 808 360 came from nearly 15 years in operational roles with independent restaurant chains. I saw how difficult it could be to keep information accurate and consistent across locations, departments, and software. Teams were entering the same information in multiple places, piecing together reports, and relying on individual managers to remember steps that weren't clearly documented. As the business grew, those everyday frustrations became harder to manage.
Working in local government showed me how small roadblocks could create months-long delays. An unclear requirement or a missing approval could hold up an entire process. If the person responsible for an approval went on leave, work could stop in its tracks because there was no clear backup or way to move it forward. That experience reinforced the importance of clear responsibilities, accessible information, and processes that can keep moving when someone is away.
I created 808 360 to help owners work through these challenges without having to manage every detail themselves. I start by understanding how the business operates, where people lose time, and what is already working well. From there, I help define requirements, evaluate options, and carry improvements through setup and implementation.
Sometimes that means upgrading software or introducing a clearer workflow. Other times, it means helping two independent systems exchange information so staff no longer have to manually reenter the same data. That includes determining what information should transfer, which system holds the main record, when updates should happen, and how errors or exceptions will be handled.
My work can include client management systems, invoicing and payment tracking, scheduling, reporting, automation, and process documentation. Throughout the project, I keep the people using those systems involved. Their day-to-day experience helps determine whether a solution will be useful and manageable once it is in place.
I built 808 360 around the kind of support I saw businesses needed: someone who can understand the operational details, explain the options clearly, and stay involved until the changes work in practice.